Terms and Conditions

Limited Warranty:

The Haag-Streit product must be used only for the purposes and in the manner described in the literature distributed with the product. The products are warranted against defective materials and workmanship for the period set forth in the warranty provided with each product. Products, or parts thereof, will be repaired or replaced as required at Haag-Streit’s option. Such repair or replacement shall be the sole remedy under this warranty. This warranty extends only to the original purchaser from an authorized Haag-Streit dealer and is subject to the following conditions:

• The products have not sustained breakage or other type damage due to accident or misuse.
• This warranty will not apply to Haag-Streit products that have had the serial number removed, altered, or effaced.

EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, HAAG-STREIT DOES NOT GRANT ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MER-CHANTABILITY OR FITNESS FOR A PARTICULAR USE.

Haag-Streit neither assumes nor authorizes any person to assume for it, any other liability in connection with the sale and use of its products.

 

REMEDIES ARE LIMITED EXCLUSIVELY TO REPAIR OR REPLACEMENT OF PARTS. HAAG-STREIT EXPRESSLY DISCLAIMS LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGE RESULTING FROM THE USE OF THE EQUIPMENT.

Claims covered by this warranty will be honored when presented within one (1) month from discovery of a defect.

 

Shipment:

All goods are shipped F.O.B. shipping point and become the property of the purchaser upon receipt of the shipment by the carrier. Unless otherwise specified, all orders are shipped, freight prepaid, via the most economical surface method, with shipping charges added to the invoice. Risk of loss passes to the buyer upon delivery of the equipment to the carrier. Insurance may be procured by buyer at its discretion. In the event of loss or damage, claim must be made directly to the transportation company pursuant to instructions in the notice attached to the packing slip.

 

Returns:

No goods or equipment may be returned to Haag-Streit USA without prior written authorization. Please contact Haag-Streit USA Customer Service at customerservice@haag-streit-usa.com or 800.787.5426 regarding the item(s) needing to be returned. Determination of whether to accept such returns, and the terms of any credit, will be made by Haag-Streit USA in its sole discretion.